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How much is shipping?

Depends on weight. We will let you know before charging.

What shipping methods do you offer?

Fedex or USPS

Do you have a minimum order?

No, we don't have a minimum order.

Do you offer rush shipping?

No

How long does it take to process and ship my order?

Orders typically process within one business day. Orders with different Bill To and Ship To addresses may require additional process time for verification and security. NOTE: It is best if the Bill To and Ship To is a match for seamless processing.

We process orders quickly, and shipping takes place 7 days a week.

How long does shipping take?

We ship ASAP! 

Where are you located?

We are located in Miami, Fl, but we have a distributors around the country.

Will you provide tracking information?

Yes. After your order has been processed and shipped, tracking information will be sent via email and text. Please note: Tracking numbers are not sent during order confirmation, but when a shipping ticket has been created.

When do you charge my credit card?

We will charge your card as soon as the order is placed.

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Ordered a Part out of Stock?

We will inform you when it comes in and when it shiops.

Can you ship my order to multiple addresses?

No. We will only ship an order to one address. If you require shipping to multiple addresses, please place separate orders for each address.

Do you ship to AK, HI, and US territories?

Yes!

Do you ship to PO Boxes or APOs/FPOs?

Yes!

Do you ship internationally?

Yes, we do.

Do you ship oversize parts?

Yes, we do.

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What happens if I order the wrong part or it doesn’t fit my vehicle?

Our expert team is here to help you get the correct parts when you order – call at 305-642-5821. 

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What happens if we ship the wrong part?

While this is quite rare, we will apologize, send you a prepaid return label, and ship out the correct parts ASAP.

 

What happens if the part is damaged during shipping?

We’ll get you a replacement provided the following:

1) inform us immediately

2) take a picture of the damage items and/or boxes

3) you work with the carrier to verify the damage so we can get the carrier to reimburse us.

How can I be sure the parts that you're shipping will fit my vehicle?

Our team of experts is here to help. Please call us before ordering if you aren’t sure about fitment - 305-642-5821.

Please provide your vin number to make sure of the fitment.

Call us! We’re happy to help you find the part you need.

What happens if the part doesn't fit my vehicle?

If we sent you the wrong part, we’ll make it right. If you ordered the wrong part, you’ll need to return it to us. Contact us for a return authorization number.

Can I change or redirect my shipment to a different address after it ships?

No. Due to payment verification, security concerns, and additional required upcharges, shipments cannot be changed or redirected.

What if my address changes before my order ships? Can I change where you send my shipment?

No. Address changes are security and privacy concerns and cannot be accommodated. If you must change the address on your order, CONTACT US to cancel any unshipped items and reorder using the new address. The new order with the new shipping address will be security cleared for the protection of all of our customers.

What if I never receive an order?

We put a tracking number on everything we ship. Make sure you are available to receive your package. If your package never arrives, contact customer service and we will contact the shipper to find it. Packages that are delivered and then stolen are not our responsibility. Call Customer Service Department at 305-642-5821 to check your tracking information. It is important that you now read the next paragraph which is "Risk of Loss" that directly relates to this subject.

I live in an apartment/condo and my orders are left in a common area or storage space. How do I know I will receive my package?

Orders addressed to an apartment or suite number may ship signature required. Make sure you or someone you trust is available to receive and sign for your orders. Receiving your order is your responsibility.

Risk of Loss

All items purchased from AAA Million Auto Parts are made pursuant to our shipping terms, which are at the FOB shipping point. This means that risk of loss and title of any item is passed to you at the shipping point, which is when the carrier accepts the goods for transport. We are not directly responsible for lost or stolen packages, but we will be happy to assist you in filing a claim with the shipping company. You must contact us immediately if the entire shipment was not received within two (2) full days of the carrier’s estimated delivery date. All requests must be made within thirty (30) days of the shipment date for any possibility of a claim.

What happens if I refuse the shipment?

Refusing a shipment will subject your return to a 30% restocking fee and is not the ideal way to return a part. Instead, we recommend you accept the shipment and follow our typical returns process if you've decided you no longer want the part(s). Contact us to start the process.